Low-performing organizations more likely to look outside for knowledge, study shows

People in low-performing organizations are more likely to look to others working elsewhere to access new knowledge and practices, a new study shows. Those in high performing organizations are more likely to search for help from colleagues. The research in Public Management Review suggests that low-performing, risk-tolerant organizations could benefit most from searching across boundaries for new knowledge. High-performing, risk-averse organizations could benefit from internal searches to refine existing routines.