Workplace gamification erodes employee moral agency, finds study
What is lost when a worker completes actions—such as helping a client or ensuring safety—in exchange for incentives like digital badges, placement on a leaderboard, or in-office rankings? A study by Carnegie Mellon University researcher Tae Wan Kim challenges the corporate practice of workplace gami...
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What is lost when a worker completes actions—such as helping a client or ensuring safety—in exchange for incentives like digital badges, placement on a leaderboard, or in-office rankings? A study by Carnegie Mellon University researcher Tae Wan Kim challenges the corporate practice of workplace gamification, warning that turning labor into a game can erode employees' moral agency.
Originally published at Phys.org
