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Ordering with the Starbucks ChatGPT app was a true coffee nightmare

  • David Pierce
  • April 21, 2026 at 4:19 PM
  • 8 views
Ordering with the Starbucks ChatGPT app was a true coffee nightmare
You just cannot convince me this is how people order coffee. | Image: Starbucks

Venti iced coffee, light skim milk. That's what I get at Starbucks. It is what I have gotten at Starbucks every time I've been to Starbucks for as long as I can remember, other than a brief love affair with the caffe misto a few years ago. In person, my brain barely needs to activate to say the words aloud; in the app, it's four taps and I'm ready to go.

My first time ordering Starbucks through its new ChatGPT integration, which launched last week, was comparatively a complete mess. Getting started is easy enough, if not exactly obvious: Just open ChatGPT and type "@Starbucks" plus your order. You can probably guess what happens next, right …

Read the full story at The Verge.

Originally published at The Verge

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