Study finds abusive bosses can make workers feel 'dehumanized,' fueling burnout

New research co-led by Liu-Qin Yang, a professor of psychology at Portland State University (PSU), suggests that the true damage of a toxic boss goes far deeper than a bad mood—it fundamentally alters how employees perceive their own humanity. Published in the Journal of Occupational Health Psychology, the study identifies "organizational dehumanization" as the primary mechanism that strips employees of their agency, leading to severe burnout and a collapse in workplace collaboration.