The most rigid crisis protocols tend to be the least efficient
A study conducted by the Carlos III University of Madrid (UC3M) concludes that effective adaptation in crisis and emergency situations requires teams to accurately understand unfolding events and flexibly use different coordination processes. Paradoxically, the rigid enforcement of crisis protocols...
Image: Phys.org
A study conducted by the Carlos III University of Madrid (UC3M) concludes that effective adaptation in crisis and emergency situations requires teams to accurately understand unfolding events and flexibly use different coordination processes. Paradoxically, the rigid enforcement of crisis protocols can constrain these processes of understanding and coordination, ultimately weakening teams' adaptive capacity.
Originally published at Phys.org
