NatWest: Sea shanty warns customers about fraud
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Footage has been released which shows fraudsters tampering with bank machines in an effort to con people out of their money. Scammers are currently using dual purpose cash machines to access withdrawals – duping customers into believing there is only one box for both withdrawals and deposits by concealing the ATM’s withdrawal slot with a plastic cover.
As reported by Lancashire Live, the customer is then led to believe the cash point is out of service because nothing is dispensed – unaware that there’s actually a separate slot for withdrawals.
When the customer walks away, the con artist can then approach the machine, open the cover over the correct dispenser and take the money.
In a video, customer Hasan Mahmood questions why his money was not dispensed before discovering a sign above the ATM that says deposits are currently out of service.
The customer is led to assume the deposit box is the same box that cash is dispensed out of – which is currently out of order.
Scammers are targeting those using cash machines. (Image: Getty)
Falling for the scam could be very costly. (Image: Getty)
He then discovers a plastic lid on a separate part of the cash machine, before peeling off the cover where his cash can be found.
In the filmed clip, the customer used a Nationwide Building Society cash point – but other banks that use deposit boxes are likely to be affected.
The building society said customers should always check for suspicious activity before withdrawing cash in public.
A spokesperson said: “The type of incident highlighted in the video, although rare, can happen to ATMs anywhere at any time. Nationwide has a range of measures in place to try and combat these types of scams.
READ MORE: Bank scam could affect chances of a mortgage
Someone using a Nationwide Building Society cash machine noticed the scam. (Image: Getty)
Banks are urging people to act with caution to avoid falling into the traps of fraudsters. (Image: Getty)
“However, as the video also demonstrates, it is important that people remain vigilant and check for any suspicious devices when using ATMs, especially those located outside.”
Several more lenders have issued warnings to customers in the wake of this, including Santander who said customers should check for suspicious activity before entering their card or pin number.
A spokeswoman said: “Using a cashpoint is easy, convenient and almost always safe. But sometimes criminals tamper with cash machines to steal your card information, PIN, or cash.
“Always be vigilant when using an ATM – look out for any signs it might have been tampered with or damaged but also be aware of covering your PIN and ‘shoulder surfers’ hanging around.”
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