December 22, 2024

‘Delay, Deny, Defend’: United Has Faced Scrutiny Over Denying Claims

 ‘Delay, Deny, Defend’: United Has Faced Scrutiny Over Denying Claims

‘Delay, Deny, Defend’: United Has Faced Scrutiny Over Denying Claims

The company has been accused of using algorithms to deny treatments and refusing coverage of nursing care to stroke patients.

Sarah Kliff and Reed Abelson